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Accessibility features for elderly care smart homes

Built for Everyone

We meet the latest international accessibility standards because our customers deserve nothing less.

Our Commitment

Accessibility is Core to Our Mission

We build technology for elderly independence. Many of our customers are in their 60s, 70s, and 80s - often researching solutions for a parent even older. Vision changes, hearing differences, and motor challenges aren't edge cases for us. They're our primary audience. That's why we've achieved full conformance with WCAG 2.2 Level AA.

100%

WCAG 2.2 AA Criteria Met

44px+

Minimum Touch Targets

4.5:1

Contrast Ratio (minimum)

0

Keyboard Traps

Current Status

Our Conformance Level

Full Conformance
Standard
WCAG 2.2 Level AA
Last Assessed
5 December 2025

This website fully conforms to WCAG 2.2 Level AA, the latest Web Content Accessibility Guidelines. This means all content is perceivable, operable, understandable, and robust for users with disabilities.

Assessment method: Comprehensive automated and manual testing

WCAG 2.2 Principles

How We Meet the Standards

Perceivable

Information and interface components must be presentable in ways users can perceive.
1.1.1 Text Alternatives Level A

Every image has descriptive alt text. Decorative images are properly marked.

1.3.1 Info and Relationships Level A

Semantic HTML5 elements, proper heading hierarchy, labelled form fields.

1.3.4 Orientation Level AA

Fully responsive design works in any orientation.

1.4.3 Contrast (Minimum) Level AA

All text meets or exceeds 4.5:1 contrast. Large text meets 3:1.

1.4.4 Resize Text Level AA

Relative units throughout. Content reflows properly when zoomed.

1.4.10 Reflow Level AA

Mobile-first responsive design with no horizontal scroll.

1.4.11 Non-text Contrast Level AA

All buttons, icons, and form controls meet contrast requirements.

1.4.12 Text Spacing Level AA

No content loss when users override spacing styles.

1.4.13 Content on Hover or Focus Level AA

Tooltips and dropdowns can be dismissed and remain visible.

Operable

Interface components and navigation must be operable by all users.
2.1.1 Keyboard Level A

Every interactive element is keyboard accessible. Tab order is logical.

2.1.2 No Keyboard Trap Level A

Users can always navigate away using standard keys.

2.4.1 Bypass Blocks Level A

Skip to main content link on every page.

2.4.3 Focus Order Level A

Logical tab order follows visual layout.

2.4.6 Headings and Labels Level AA

Descriptive headings and clear form labels throughout.

2.4.7 Focus Visible Level AA

High-contrast focus rings on all interactive elements.

2.4.11 Focus Not Obscured (Minimum) Level AA

No sticky headers or footers obscure focused elements.

2.5.3 Label in Name Level A

Button text matches accessible name for voice control users.

2.5.7 Dragging Movements Level AA

No drag-only interactions. All actions have click alternatives.

2.5.8 Target Size (Minimum) Level AA

All touch targets are 44x44px minimum, exceeding requirements.

Understandable

Information and interface operation must be understandable.
3.1.1 Language of Page Level A

HTML lang attribute set to "en-GB" on all pages.

3.2.1 On Focus Level A

No automatic navigation or form submission on focus.

3.2.2 On Input Level A

Form changes only occur when explicitly requested.

3.2.3 Consistent Navigation Level AA

Same navigation structure on every page.

3.2.4 Consistent Identification Level AA

Consistent button labels, icons, and patterns throughout.

3.2.6 Consistent Help Level A

Contact and help links in same footer position on all pages.

3.3.1 Error Identification Level A

Form errors clearly highlighted with descriptive messages.

3.3.2 Labels or Instructions Level A

All form fields have visible labels and helper text.

3.3.3 Error Suggestion Level AA

Error messages include guidance on how to fix issues.

3.3.7 Redundant Entry Level A

Forms remember entered data and support autofill.

3.3.8 Accessible Authentication Level AA

No CAPTCHAs or memory-based authentication required.

Robust

Content must be robust enough for diverse user agents and assistive technologies.
4.1.2 Name, Role, Value Level A

ARIA labels and roles used correctly throughout.

4.1.3 Status Messages Level AA

ARIA live regions announce form submissions and errors.

Quality Assurance

How We Test

We use a comprehensive testing approach combining automated tools and real-world manual testing.

Automated Testing Every commit
axe-core, Lighthouse, and Pa11y run on every page during development.
Screen Reader Testing Quarterly
Manual testing with NVDA, JAWS, VoiceOver, and TalkBack.
Keyboard Navigation Quarterly
Complete site navigation using only keyboard.
Mobile Accessibility Quarterly
Testing on iOS and Android with accessibility features enabled.

Compatibility

Technical Compatibility

Browsers

  • Chrome (latest 2 versions)
  • Firefox (latest 2 versions)
  • Safari (latest 2 versions)
  • Edge (latest 2 versions)

Screen Readers

  • NVDA (Windows)
  • JAWS (Windows)
  • VoiceOver (macOS/iOS)
  • TalkBack (Android)

Assistive Tech

  • Screen magnifiers
  • Voice control (Dragon, Voice Control)
  • Switch devices
  • Eye tracking systems

Technologies

  • Semantic HTML5
  • WAI-ARIA 1.2
  • CSS with reduced motion support
  • Progressive enhancement

Get In Touch

Found an Issue?

We take accessibility seriously. If you encounter any barriers, please let us know. We will respond within 2 business days.

Contact Us

accessibility@croftsmarthomes.co.uk
Fill out our contact form

What to Include

  • Page URL where you experienced the issue
  • Description of the accessibility barrier
  • Browser and assistive technology (if applicable)
  • Your preferred contact method

Accessibility Options

Alternative Formats

This accessibility statement is available in alternative formats upon request:

Large print PDF Plain text email Audio description

To request an alternative format: accessibility@croftsmarthomes.co.uk

Turnaround time: 3 business days

Last Updated: 5 December 2025

Next Review: 5 September 2026